Last updated on: March 1, 2025

Returns and Claims

Warrior King Society merchandise is fulfilled by Printful. If you receive a misprinted, damaged, or defective item, claims must be submitted within 30 days of receiving your product. For lost packages, claims must be made within 30 days of the estimated delivery date. If Printful determines the issue is on their end, they will cover the costs.

To initiate a return due to defects, please submit a problem report through Printful.

Return Address & Processing

The return address is automatically set to the Printful facility where your order was fulfilled. When a return is received, you will get an automated email notification. Unclaimed returns will be donated to charity after 30 days.

If you choose not to use Printful's facility as the return address, you assume liability for any returned shipments.

Incorrect Address & Unclaimed Shipments

• Wrong Address: If an incorrect address is provided, the shipment will be returned to Printful. You will be responsible for reshipment costs once the correct address is confirmed.
• Unclaimed Shipments: Orders that are unclaimed are returned to Printful and will require reshipment at your expense.
• Non-registered Printful Users: If you have not registered on Printful and added a billing method, orders returned due to incorrect addresses or unclaimed shipments will not be reshipped and will be donated to charity at your cost (without refund).

Items Not Eligible for Return

• Sealed Goods (e.g., Face Masks): Due to health and hygiene regulations, sealed items cannot be returned once opened.
• Buyer’s Remorse: Printful does not accept returns due to buyer’s remorse or size exchanges. If you wish to offer size exchanges, you must place a new order at your own expense.

Special Notice for Customers in Brazil

Customers in Brazil may return an item within 7 days of receiving it, provided it is unused and in its original condition. Contact customer service with a photo of the item to begin the return process. If the product is found to be used or damaged, a refund will not be issued.

EU Consumer Rights Notice

Under Directive 2011/83/EU, the right of withdrawal does not apply to:

1. Goods made to customer specifications or personalized items.
2. Sealed goods that are unsealed after delivery and are not suitable for return due to health protection or hygiene concerns.
3. Printful reserves the right to refuse returns at its discretion.

Return Addresses

Returns are processed based on the original fulfillment center location:

• United States & Mexico: 217 Wrangler Drive, Coppell, Texas, 75019, USA
• Canada: Unit 3, 3500 Laird Rd, Mississauga, ON L5L 5Y4, Canada
• Latvia: Lidostas parks, Marupe, Marupes nov., LV-2167, Latvia
• Spain: Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain
• United Kingdom: Antar 2 Headway Road, Wolverhampton, West Midlands, WV10 6PZ, UK
• Australia: 40 Tanimbla Street, Kedron, Queensland 4031 (apparel); 338 Albert St, Brunswick VIC 3056 (non-apparel, except phone cases); 6 Axis Crescent, Dandenong South VIC 3175 (phone cases)
• Japan: Komiyaji 817-3, Shinwamachi, Amakusa, Kumamoto prefecture, 863-0101, Japan
• Brazil: Rodovia Santos Dumont, 4791, Armazém 111, Galpão 02, Caxias Park, Parque Paulista, CEP 25251-460, Duque de Caxias - RJ, Brasil

Disclaimer

These addresses above are for product returns only. Any other correspondence, including notices, letters, or non-return items, will be returned to the sender.